How to Troubleshoot a Computer Power Supply

2026-10-14 · LC Repair

The power supply unit (PSU) converts wall outlet electricity into the precise voltages your computer's components need — 12V for the processor and graphics card, 5V for USB and SATA devices, 3.3V for RAM and chipsets. When the power supply starts failing, the symptoms can mimic almost any other hardware problem: random shutdowns, blue screens, failure to boot, strange noises, and components not being detected. Because the PSU touches everything, a failing one can be hard to diagnose without knowing what to look for.

Symptoms of a failing power supply

Power supply problems usually show up in one of these patterns:

Basic checks before testing the PSU

Before opening the case, rule out the simple causes:

The paperclip test

The paperclip test checks whether the PSU can turn on at all, independent of the motherboard. This tells you if the PSU is completely dead or if the problem is elsewhere:

  1. Unplug the computer from the wall
  2. Disconnect the 24-pin ATX cable from the motherboard (the large rectangular plug)
  3. Find the green wire. The 24-pin connector has one green wire (PS_ON signal). On most PSUs, this is pin 16. It is usually the only green wire in the connector
  4. Bridge the green wire to any black wire (ground) using a paperclip bent into a U shape or a short piece of wire. Insert one end into the green wire's pin hole and the other into an adjacent black wire's pin hole
  5. Plug the PSU back into the wall and flip the rocker switch on
  6. The PSU fan should spin. If the fan spins, the PSU can power on. If nothing happens, the PSU is dead

Important: the paperclip test only confirms the PSU can turn on — it does not test whether it delivers stable voltage under load. A PSU can pass this test but still fail when the computer's components draw real power. For a load test, you need a multimeter or a PSU tester.

Testing with a multimeter

A multimeter lets you check whether the PSU is delivering correct voltages on each rail. This is the most reliable way to diagnose a weak or failing PSU without specialized equipment:

  1. Reconnect the PSU to the motherboard and power it on normally
  2. Set the multimeter to DC voltage
  3. Test the 24-pin connector while the system is running (carefully back-probe the pins or use a spare Molex/SATA connector):
Wire colorExpected voltageAcceptable range
Yellow+12V11.4V to 12.6V
Red+5V4.75V to 5.25V
Orange+3.3V3.14V to 3.47V

Any reading outside those ranges indicates the PSU is failing. The +12V rail is the most important — it powers the CPU and GPU. If the +12V rail reads below 11.4V under load, the PSU cannot deliver adequate power.

Using a PSU tester

A dedicated PSU tester (available for $15 to $30) makes testing easier. You plug the 24-pin, 8-pin CPU, 6+2-pin GPU, and SATA connectors into the tester and it displays the voltage on each rail, flags out-of-range readings, and checks the Power Good signal. These are more convenient than a multimeter but less precise — a multimeter catches marginal readings that a basic tester may round off as passing.

Signs the PSU needs to be replaced

Choosing a replacement PSU

PSU diagnosis and replacement in Marion

LuxuriousComputers Repair tests power supplies with calibrated equipment under real load conditions. We identify whether the PSU is the actual problem (not a symptom of another issue like a short on the motherboard), recommend a replacement matched to your system's needs, and install it with proper cable management. Same-day turnaround for most PSU replacements.