Frequently Asked Questions

We use flat-rate pricing. Virus removal is $49, tune-ups $39, SSD upgrades $89 + drive, screen replacement $99 + screen, OS reinstall $79, and diagnostics are always FREE. No surprise fees — we call you with a firm price before any work starts.

No. Diagnostics are always FREE. We find the problem, call you with a firm price, and only start work after you approve. If we can't fix it, you don't pay.

We accept cash, all major credit/debit cards, and Venmo. Payment is due when you pick up your repaired device.

Most repairs are same-day. Virus removal, tune-ups, and SSD upgrades are typically done within a few hours. Screen replacements may take 1-3 days if we need to order a panel for your specific model.

We repair all major brands — Dell, HP, Lenovo, Acer, ASUS, Apple (Mac), Microsoft Surface, Toshiba, Samsung, and more. Desktops and laptops, Windows and macOS.

In many cases, yes. Data recovery starts at $99. We can often recover files from drives that won't boot, have been accidentally formatted, or show signs of failure. We'll let you know upfront what's possible.

Yes! We buy and sell used laptops and Macs. If you have a working or broken machine you want to sell, bring it in for a quote. We also have affordable refurbished machines available.

Yes. Every repair comes with a 30-day warranty. If the same issue comes back within 30 days, we fix it again at no charge.

If we can't fix it, you don't pay — that's our no-fix, no-fee guarantee. We'll explain what we found and give you options, including whether a replacement makes more sense.

No appointment needed. Just walk in to 731 E Center St #200, Marion, OH 43302 during business hours (Mon-Sat). Tell us what's wrong and we'll take it from there.