Privacy Policy
LuxuriousComputers Repair ("we," "us," "our") operates the computer repair service located at 731 E Center St #200, Marion, OH 43302 and the website at lc-repair.pages.dev. This policy explains how we collect, use, and protect your information.
Information We Collect
When you visit our website or use our services, we may collect:
- Contact information — name, phone number, and email address when you call or visit our shop
- Device information — make, model, serial number, and details about the issue you bring in for repair
- Website analytics — pages visited, time on site, and referral source via Meta Pixel and standard web analytics
- Payment information — processed securely through our payment terminal; we do not store card numbers
How We Use Your Information
- To diagnose and repair your device
- To contact you about your repair status and pricing
- To process payment for completed repairs
- To improve our website and advertising through anonymized analytics
- To follow up on service quality (only if you've given us your contact info)
Meta Pixel
Our website uses the Meta (Facebook) Pixel to measure advertising effectiveness. This tool collects anonymized data about page visits and button clicks. It does not collect your name, email, or personal details from the website. You can opt out of Meta's ad tracking in your Facebook Ad Preferences.
Data Storage & Retention
Repair records (device info, service performed, contact details) are kept for warranty and service purposes. We retain records for up to 1 year after service, then delete them. We do not sell, rent, or share your personal information with third parties except as required by law.
Data Security
We take reasonable measures to protect your information, including secure payment processing and limiting access to customer records to authorized personnel only. Our website uses HTTPS encryption for all connections.
Your Rights
You have the right to:
- Request a copy of the information we have about you
- Ask us to correct or delete your information
- Opt out of marketing communications
To exercise these rights, contact us at (740) 223-5530 or visit our shop.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this privacy policy:
LuxuriousComputers Repair
731 E Center St #200, Marion, OH 43302
(740) 223-5530